SWORD™ is a complete Service Order management software application for creation of service orders and dispatch field service people.
Service Work Order Routing Dispatch
SWORD™ is ideal for many types of businesses that have field service technicians and other field personnel that are dispatched or routed on service calls.
|✓||The application is compatible with Quickbooks® Customer, Items and Employee files. You can do all of your billing inside SWORD or optionally Orders generated in SWORD™ can be easily transfered into Quickbooks® as Invoices. |
|✓||Multi-user and network-ready; supports up to 20 Users.|
|✓||Runs in Win'95, Win'98, Win2000, Windows XP, Windows 2003 Server. |
SWORD provides tools for the generation of the following:
|❑||Purchase Agreement / Sales Orders|
|❑||Purchase Agreements, plus terms and conditions|
|❑||Plus more ...(Tell us what you need)|
|•||Reports (Most reports may be customized by an End-User with the SWORD Report Builder) |
|❑||All Service Orders (SO)s by Due Date |
|❑||Customer Relationship Manager (CRM)|
|❑||Customer Satisfaction Surveys|
|❑||Estimates by Estimate Date|
|❑||SOs equal to the Current Date|
SWORD with SCA the QuickBooks Link, provides an easy process to transfer SWORD Orders into QuickBooks as Invoices.
In addition, we have included some very sound service management practices, policies and procedures.
Note: Some descriptions and images in this help/user guide may not be the same in the current version of SWORD.
You can do all of your billing inside SWORD or optionally Orders generated in SWORD™ can be easily transfered into Quickbooks® as Invoices.