SWORD maintains a service history log of any Service Order that is Archived in the Billing Process. The Customer Service History Log file table (see example below) contains information about the SO, the personnel whom worked on the order and a list of material that was recorded.
Use the [Search] button to query and tag the service log file. Optionally, you may print all records for the highlighted customer within a user defined range. Alternately, you may print only the "tagged" records.